FAQ

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FAQ

Perfumes

Are the perfumes natural and safe for children?

Yes, our perfumes contain up to 95% organically sourced ingredients, are dermatologically tested and contain no alcohol or parabens.

Is it possible to use Premier sourire while pregnant?

By perfuming herself with Premier sourire, the mother-to-be knows that she's not only avoiding any risks, but also creating a first olfactory bond with her baby! From the first months in utero, baby's olfactory sense develops, and from the fifth month onwards, baby is able to smell the outside world. Bringing this “First smile” (Premier sourire) into the home, on his clothes or comforters, will soothe and comfort your baby.

Why can the colour vary slightly from one bottle to another?

Our perfumes are formulated without alcohol and with naturally derived ingredients, whose colour may vary slightly depending on the raw materials or batch.
This variation does not affect the quality, safety or fragrance of the perfume in any way.

Why can the colour vary slightly from one bottle to another?

Oui, c’est tout à fait normal. Nos parfums sont formulés sans alcool et avec des ingrédients d’origine naturelle, dont la teinte peut légèrement varier selon les matières premières ou les lots.
Cette variation n’affecte en rien la qualité, la sécurité ou l’odeur du parfum. C’est même une preuve de sa naturalité.

Why may the perfume appear slightly cloudy or milky?

Our perfumes are formulated without alcohol, using a water-based formula and naturally derived ingredients, which may give them a slightly hazy or milky appearance.
This variation does not affect the quality, safety or fragrance of the perfume in any way.

Is it normal for my perfume to change colour slightly over time?

Yes, this is completely normal. Our perfumes are formulated without alcohol and with naturally derived ingredients, which may react to light or heat. A slight variation in color does not affect the quality, safety or fragrance of the perfume in any way. In fact, it is a testament to the natural origin of our ingredients!

How should I store my perfume?

Keep it away from direct light and heat to preserve its freshness and delicate scent.

Why choose an alcohol-free, hypoallergenic fragrance for children?

An alcohol-free, hypoallergenic fragrance is formulated with carefully selected ingredients and undergoes appropriate testing to help minimise the risk of irritation and ensure safe use for children.

Why do parents love Chamboule Tout fragrances too?

Because Chamboule tout fragrances are thoughtfully crafted with the same care and attention as fine fragrances for adults with beautifully balanced notes, a refined trail and a truly evocative scent experience.
All in an innovative, alcohol-free and hypoallergenic formula, thoughtfully developed for even the most sensitive skin

The result? A delicate, beautifully balanced fragrance that never feels overpowering one that parents love just as much as their children, and enjoy sharing together.

Deliveries

What are the delivery times?

Our orders via Colissimo are delivered within 72 hours in mainland France, express delivery via Chronopost is 24 hours if your order is placed before 1pm. For relay centers, please count 3 working days.

I have a delivery problem, what can I do?

If you have any problems with your orders, please contact us by e-mail at the following address: info@chamboule-tout-parfum.com

I would like to offer the perfume.

We've set aside a dedicated space where you can leave a note when you make your order.
At checkout, select “Add a note”, text is limited to 30 characters 😊

Payment

Where is my invoice?

You will automatically receive an invoice for your purchases by e-mail once payment has been validated. We never include the invoice in your order. You can edit it via your personal space in the “My orders” section.

What payment methods are accepted?

You can pay securely by credit card, Visa or Mastercard.

If you have any further questions


Free delivery
on purchases over 100 euros


Try before you buy
Free 2ml sample with every 50ml perfume purchase


Personalization
for the perfect gift

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