{"id":1558,"date":"2024-04-10T16:28:51","date_gmt":"2024-04-10T14:28:51","guid":{"rendered":"https:\/\/chamboule-tout-parfum.com\/?page_id=1558"},"modified":"2026-04-08T12:29:53","modified_gmt":"2026-04-08T10:29:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/chamboule-tout-parfum.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid vc_row-o-equal-height vc_row-flex la_fp_slide la_fp_child_section\"><div class=\"column-wrapper--maxwidth--900 wpb_column vc_column_container vc_col-sm-2\"><div class=\"vc_column-inner vc_custom_1536953913260\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-8\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div id=\"la_divider6ada8c77d496e\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider6ada8c77d496e'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:110px;&quot;}' ><\/div>\n<div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div id=\"la_heading_6ada8c77d5174\" class=\"la-headings text-left\"><h2 class=\"js-el heading-tag la-unit-responsive\" style=\"\"  data-la_component=\"UnitResponsive\"  data-el_target='#la_heading_6ada8c77d5174 .heading-tag'  data-el_media_sizes='{&quot;font-size&quot;:&quot;xlg:25px;lg:25px;&quot;,&quot;line-height&quot;:&quot;&quot;}' >Perfumes<\/h2><\/div>\n<div id=\"la_divider6ada8c77d53d5\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider6ada8c77d53d5'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:20px;&quot;}' ><\/div>\n<div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Are the perfumes natural and safe for children?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Yes, our perfumes contain <strong data-start=\"853\" data-end=\"904\">up to 95% organically sourced ingredients<\/strong>, are dermatologically tested and contain no alcohol or parabens.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Is it possible to use Premier sourire while pregnant?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>By perfuming herself with Premier sourire, the mother-to-be knows that she's not only avoiding any risks, but also creating a first olfactory bond with her baby! From the first months in utero, baby's olfactory sense develops, and from the fifth month onwards, baby is able to smell the outside world. Bringing this \u201cFirst smile\u201d (Premier sourire) into the home, on his clothes or comforters, will soothe and comfort your baby.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Why can the colour vary slightly from one bottle to another?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Our perfumes are formulated without alcohol and with naturally derived ingredients, whose colour may vary slightly depending on the raw materials or batch.<br data-start=\"773\" data-end=\"776\" \/>This variation does not affect the quality, safety or fragrance of the perfume in any way.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Why can the colour vary slightly from one bottle to another?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Oui, c\u2019est tout \u00e0 fait normal. Nos parfums sont formul\u00e9s sans alcool et avec des ingr\u00e9dients d\u2019origine naturelle, dont la teinte peut l\u00e9g\u00e8rement varier selon les mati\u00e8res premi\u00e8res ou les lots.<br data-start=\"773\" data-end=\"776\" \/>Cette variation n\u2019affecte en rien la qualit\u00e9, la s\u00e9curit\u00e9 ou l\u2019odeur du parfum. C\u2019est m\u00eame une preuve de sa naturalit\u00e9.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Why may the perfume appear slightly cloudy or milky?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Our perfumes are formulated without alcohol, using a water-based formula and naturally derived ingredients, which may give them a slightly hazy or milky appearance.<br data-start=\"817\" data-end=\"820\" \/>This variation does not affect the quality, safety or fragrance of the perfume in any way.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Is it normal for my perfume to change colour slightly over time?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Yes, this is completely normal. Our perfumes are formulated without alcohol and with naturally derived ingredients, which may react to light or heat. A slight variation in\u00a0<span class=\"il\">color<\/span>\u00a0does not affect the quality, safety or fragrance of the perfume in any way. In fact, it is a testament to the natural origin of our ingredients!<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>How should I store my perfume?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Keep it away from direct light and heat to preserve its freshness and delicate scent.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Why choose an alcohol-free, hypoallergenic fragrance for children?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>An alcohol-free, hypoallergenic fragrance is formulated with carefully selected ingredients and undergoes appropriate testing to help minimise the risk of irritation and ensure safe use for children.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Why do parents love Chamboule Tout fragrances too?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p data-start=\"172\" data-end=\"491\">Because Chamboule tout fragrances are thoughtfully crafted with the same care and attention as fine fragrances for adults  with beautifully balanced notes, a refined trail and a truly evocative scent experience.<br data-start=\"375\" data-end=\"378\" \/>All in an innovative, alcohol-free and hypoallergenic formula, thoughtfully developed for even the most sensitive skin<\/p>\n<p data-start=\"493\" data-end=\"658\">The result? A delicate, beautifully balanced fragrance that never feels overpowering one that parents love just as much as their children, and enjoy sharing together.<\/p>\n<\/div><\/div><div id=\"la_divider6ada8c77d7a64\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider6ada8c77d7a64'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:50px;&quot;}' ><\/div>\n<div id=\"la_heading_6ada8c77d7c61\" class=\"la-headings text-left\"><h2 class=\"js-el heading-tag la-unit-responsive\" style=\"\"  data-la_component=\"UnitResponsive\"  data-el_target='#la_heading_6ada8c77d7c61 .heading-tag'  data-el_media_sizes='{&quot;font-size&quot;:&quot;xlg:25px;lg:25px;&quot;,&quot;line-height&quot;:&quot;&quot;}' >Deliveries<\/h2><\/div>\n<div id=\"la_divider6ada8c77d7d15\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider6ada8c77d7d15'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:20px;&quot;}' ><\/div>\n<div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>What are the delivery times?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Our orders via Colissimo are delivered within 72 hours in mainland France, express delivery via Chronopost is 24 hours if your order is placed before 1pm. For relay centers, please count 3 working days.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>I have a delivery problem, what can I do?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>If you have any problems with your orders, please contact us by e-mail at the following address: info@chamboule-tout-parfum.com<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>I would like to offer the perfume.<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>We've set aside a dedicated space where you can leave a note when you make your order.<br \/>\nAt checkout, select \u201cAdd a note\u201d, text is limited to 30 characters \ud83d\ude0a<\/p>\n<\/div><\/div><div id=\"la_divider6ada8c77d89c5\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider6ada8c77d89c5'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:50px;&quot;}' ><\/div>\n<div id=\"la_heading_6ada8c77d8bdf\" class=\"la-headings text-left\"><h2 class=\"js-el heading-tag la-unit-responsive\" style=\"\"  data-la_component=\"UnitResponsive\"  data-el_target='#la_heading_6ada8c77d8bdf .heading-tag'  data-el_media_sizes='{&quot;font-size&quot;:&quot;xlg:25px;lg:25px;&quot;,&quot;line-height&quot;:&quot;&quot;}' >Payment<\/h2><\/div>\n<div id=\"la_divider6ada8c77d8ca6\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider6ada8c77d8ca6'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:20px;&quot;}' ><\/div>\n<div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Where is my invoice?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>You will automatically receive an invoice for your purchases by e-mail once payment has been validated. We never include the invoice in your order. You can edit it via your personal space in the \u201cMy orders\u201d section.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>What payment methods are accepted?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>You can pay securely by credit card, Visa or Mastercard.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"la_divider6ada8c77d966e\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider6ada8c77d966e'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:70px;&quot;}' ><\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-2\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1536954010078 vc_row-has-fill la_fp_slide la_fp_child_section\"><div class=\"text-center wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner vc_custom_1536954204470\"><div class=\"wpb_wrapper\"><div id=\"la_divider6ada8c77da01b\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider6ada8c77da01b'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:50px;&quot;}' ><\/div>\n<div id=\"la_heading_6ada8c77da1c3\" class=\"la-headings text-inline visible-inline-block padding-right-30 margin-bottom-0\"><div class=\"js-el heading-tag la-unit-responsive\" style=\"color:#ffffff\"  data-la_component=\"UnitResponsive\"  data-el_target='#la_heading_6ada8c77da1c3 .heading-tag'  data-el_media_sizes='{&quot;font-size&quot;:&quot;lg:42px;md:36px;sm:30px;&quot;,&quot;line-height&quot;:&quot;lg:50px;md:40px;&quot;}' >If you have any further questions<\/div><\/div>\n<div class=\"btn-wrapper btn-align-inline\">\n    <a class=\"btn btn-color-primary btn-align-inline btn-size-md btn-style-flat btn-shape-square btn-brw-1\" href=\"mailto:contact@chamboule-tout-parfum.com\" title=\"\"><span>Contact us<\/span><\/a><\/div><div id=\"la_divider6ada8c77da364\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider6ada8c77da364'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:57px;&quot;}' ><\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"Parfums Les parfums sont-ils naturels et s\u00fbrs pour les enfants\u202f?Oui, nos parfums contiennent jusqu\u2019\u00e0 95 % d\u2019ingr\u00e9dients d\u2019origine biologique, sont test\u00e9s dermatologiquement et ne contiennent ni alcool ni parab\u00e8nes. Est-il possible d&#039;utiliser Premier sourire enceinte ?En se parfumant avec Premier sourire la future maman ne prend aucun risque et cr\u00e9e&hellip;","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-1558","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"Parfums Les parfums sont-ils naturels et s\u00fbrs pour les enfants ?Oui, nos parfums contiennent jusqu\u2019\u00e0 95 % d\u2019ingr\u00e9dients d\u2019origine biologique, sont test\u00e9s dermatologiquement et ne contiennent ni alcool ni parab\u00e8nes. 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