{"id":1558,"date":"2024-04-10T16:28:51","date_gmt":"2024-04-10T14:28:51","guid":{"rendered":"https:\/\/chamboule-tout-parfum.com\/?page_id=1558"},"modified":"2026-04-08T12:29:53","modified_gmt":"2026-04-08T10:29:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/chamboule-tout-parfum.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid vc_row-o-equal-height vc_row-flex la_fp_slide la_fp_child_section\"><div class=\"column-wrapper--maxwidth--900 wpb_column vc_column_container vc_col-sm-2\"><div class=\"vc_column-inner vc_custom_1536953913260\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-8\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div id=\"la_divider69e5eacaf174a\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider69e5eacaf174a'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:110px;&quot;}' ><\/div>\n<div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div id=\"la_heading_69e5eacaf1e6d\" class=\"la-headings text-left\"><h2 class=\"js-el heading-tag la-unit-responsive\" style=\"\"  data-la_component=\"UnitResponsive\"  data-el_target='#la_heading_69e5eacaf1e6d .heading-tag'  data-el_media_sizes='{&quot;font-size&quot;:&quot;xlg:25px;lg:25px;&quot;,&quot;line-height&quot;:&quot;&quot;}' >Perfumes<\/h2><\/div>\n<div id=\"la_divider69e5eacaf22a8\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider69e5eacaf22a8'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:20px;&quot;}' ><\/div>\n<div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Les parfums sont-ils naturels et s\u00fbrs pour les enfants\u202f?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Oui, nos parfums contiennent <strong data-start=\"853\" data-end=\"904\">jusqu\u2019\u00e0 95 % d\u2019ingr\u00e9dients d\u2019origine biologique<\/strong>, sont test\u00e9s dermatologiquement et ne contiennent ni alcool ni parab\u00e8nes.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Is it possible to use Premier sourire while pregnant?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>By perfuming herself with Premier sourire, the mother-to-be knows that she's not only avoiding any risks, but also creating a first olfactory bond with her baby! From the first months in utero, baby's olfactory sense develops, and from the fifth month onwards, baby is able to smell the outside world. Bringing this \u201cFirst smile\u201d (Premier sourire) into the home, on his clothes or comforters, will soothe and comfort your baby.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Pourquoi la couleur peut-elle varier d\u2019un flacon \u00e0 l\u2019autre ?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Nos parfums sont formul\u00e9s sans alcool et avec des ingr\u00e9dients d\u2019origine naturelle, dont la teinte peut l\u00e9g\u00e8rement varier selon les mati\u00e8res premi\u00e8res ou les lots.<br data-start=\"773\" data-end=\"776\" \/>Cette variation n\u2019affecte en rien la qualit\u00e9, la s\u00e9curit\u00e9 ou l\u2019odeur du parfum.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Pourquoi la couleur peut-elle varier d\u2019un flacon \u00e0 l\u2019autre ?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Oui, c\u2019est tout \u00e0 fait normal. Nos parfums sont formul\u00e9s sans alcool et avec des ingr\u00e9dients d\u2019origine naturelle, dont la teinte peut l\u00e9g\u00e8rement varier selon les mati\u00e8res premi\u00e8res ou les lots.<br data-start=\"773\" data-end=\"776\" \/>Cette variation n\u2019affecte en rien la qualit\u00e9, la s\u00e9curit\u00e9 ou l\u2019odeur du parfum. C\u2019est m\u00eame une preuve de sa naturalit\u00e9.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Pourquoi le parfum peut-il \u00eatre l\u00e9g\u00e8rement trouble ou laiteux ?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Nos parfums sont formul\u00e9s sans alcool, avec une base aqueuse et des ingr\u00e9dients d\u2019origine naturelle, ce qui peut donner un aspect l\u00e9g\u00e8rement voil\u00e9 ou laiteux.<br data-start=\"817\" data-end=\"820\" \/>Cela n\u2019affecte en rien la qualit\u00e9, la s\u00e9curit\u00e9 ou l\u2019odeur du parfum.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Avec le temps, la couleur de mon parfum a l\u00e9g\u00e8rement chang\u00e9 , est-ce normal ?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Oui, c\u2019est tout \u00e0 fait normal. Nos parfums sont formul\u00e9s sans alcool et avec des ingr\u00e9dients d\u2019origine naturelle, qui peuvent r\u00e9agir \u00e0 la lumi\u00e8re ou \u00e0 la chaleur. Une l\u00e9g\u00e8re variation de\u00a0<span class=\"il\">couleur<\/span>\u00a0n\u2019affecte en rien la qualit\u00e9, la s\u00e9curit\u00e9 ou l\u2019odeur du parfum. C\u2019est m\u00eame une preuve de sa naturalit\u00e9 !<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Comment conserver le parfum\u202f?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>\u00c0 l\u2019abri de la lumi\u00e8re et de la chaleur pour pr\u00e9server sa fra\u00eecheur et ses notes olfactives.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Pourquoi choisir un parfum enfant sans alcool et hypoallerg\u00e9nique ?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Un parfum sans alcool et hypoallerg\u00e9nique est formul\u00e9 avec des ingr\u00e9dients soigneusement s\u00e9lectionn\u00e9s et soumis \u00e0 des tests adapt\u00e9s, afin de limiter les risques d\u2019irritation et d\u2019assurer une utilisation s\u00fbre pour les enfants.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Comment les parfums Chamboule tout peuvent-ils plaire aussi aux parents ?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p data-start=\"172\" data-end=\"491\">Parce que les parfums Chamboule tout sont de v\u00e9ritables cr\u00e9ations olfactives, travaill\u00e9es avec la m\u00eame exigence qu\u2019un parfum adulte : \u00e9quilibre des notes, finesse du sillage et \u00e9motion olfactive.<br data-start=\"375\" data-end=\"378\" \/>Tout cela dans une formule innovante, sans alcool, hypoallerg\u00e9nique et adapt\u00e9e aux peaux sensibles.<\/p>\n<p data-start=\"493\" data-end=\"658\">Le r\u00e9sultat ? Un parfum d\u00e9licat, agr\u00e9able \u00e0 porter, qui ne sature pas, et que les parents prennent autant de plaisir \u00e0 sentir et \u00e0 partager avec leurs enfants.<\/p>\n<\/div><\/div><div id=\"la_divider69e5eacaf3ceb\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider69e5eacaf3ceb'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:50px;&quot;}' ><\/div>\n<div id=\"la_heading_69e5eacaf3e24\" class=\"la-headings text-left\"><h2 class=\"js-el heading-tag la-unit-responsive\" style=\"\"  data-la_component=\"UnitResponsive\"  data-el_target='#la_heading_69e5eacaf3e24 .heading-tag'  data-el_media_sizes='{&quot;font-size&quot;:&quot;xlg:25px;lg:25px;&quot;,&quot;line-height&quot;:&quot;&quot;}' >Deliveries<\/h2><\/div>\n<div id=\"la_divider69e5eacaf3e96\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider69e5eacaf3e96'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:20px;&quot;}' ><\/div>\n<div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>What are the delivery times?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Our orders via Colissimo are delivered within 72 hours in mainland France, express delivery via Chronopost is 24 hours if your order is placed before 1pm. For relay centers, please count 3 working days.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>I have a delivery problem, what can I do?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>If you have any problems with your orders, please contact us by e-mail at the following address: info@chamboule-tout-parfum.com<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>I would like to offer the perfume.<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>We've set aside a dedicated space where you can leave a note when you make your order.<br \/>\nAt checkout, select \u201cAdd a note\u201d, text is limited to 30 characters \ud83d\ude0a<\/p>\n<\/div><\/div><div id=\"la_divider69e5eacb003bb\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider69e5eacb003bb'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:50px;&quot;}' ><\/div>\n<div id=\"la_heading_69e5eacb004cb\" class=\"la-headings text-left\"><h2 class=\"js-el heading-tag la-unit-responsive\" style=\"\"  data-la_component=\"UnitResponsive\"  data-el_target='#la_heading_69e5eacb004cb .heading-tag'  data-el_media_sizes='{&quot;font-size&quot;:&quot;xlg:25px;lg:25px;&quot;,&quot;line-height&quot;:&quot;&quot;}' >Payment<\/h2><\/div>\n<div id=\"la_divider69e5eacb0053a\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider69e5eacb0053a'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:20px;&quot;}' ><\/div>\n<div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Where is my invoice?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>You will automatically receive an invoice for your purchases by e-mail once payment has been validated. We never include the invoice in your order. You can edit it via your personal space in the \u201cMy orders\u201d section.<\/p>\n<\/div><\/div><div  class=\"vc_toggle vc_toggle_text_only vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>What payment methods are accepted?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>You can pay securely by credit card, Visa or Mastercard.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"la_divider69e5eacb00b33\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider69e5eacb00b33'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:70px;&quot;}' ><\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-2\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1536954010078 vc_row-has-fill la_fp_slide la_fp_child_section\"><div class=\"text-center wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner vc_custom_1536954204470\"><div class=\"wpb_wrapper\"><div id=\"la_divider69e5eacb0110f\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider69e5eacb0110f'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:50px;&quot;}' ><\/div>\n<div id=\"la_heading_69e5eacb0122e\" class=\"la-headings text-inline visible-inline-block padding-right-30 margin-bottom-0\"><div class=\"js-el heading-tag la-unit-responsive\" style=\"color:#ffffff\"  data-la_component=\"UnitResponsive\"  data-el_target='#la_heading_69e5eacb0122e .heading-tag'  data-el_media_sizes='{&quot;font-size&quot;:&quot;lg:42px;md:36px;sm:30px;&quot;,&quot;line-height&quot;:&quot;lg:50px;md:40px;&quot;}' >If you have any further questions<\/div><\/div>\n<div class=\"btn-wrapper btn-align-inline\">\n    <a class=\"btn btn-color-primary btn-align-inline btn-size-md btn-style-flat btn-shape-square btn-brw-1\" href=\"mailto:contact@chamboule-tout-parfum.com\" title=\"\"><span>Contact us<\/span><\/a><\/div><div id=\"la_divider69e5eacb01333\" class=\"js-el la-divider la-unit-responsive\" data-la_component=\"UnitResponsive\"  data-el_target='#la_divider69e5eacb01333'  data-el_media_sizes='{&quot;padding-top&quot;:&quot;lg:57px;&quot;}' ><\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"Parfums Les parfums sont-ils naturels et s\u00fbrs pour les enfants\u202f?Oui, nos parfums contiennent jusqu\u2019\u00e0 95 % d\u2019ingr\u00e9dients d\u2019origine biologique, sont test\u00e9s dermatologiquement et ne contiennent ni alcool ni parab\u00e8nes. Est-il possible d&#039;utiliser Premier sourire enceinte ?En se parfumant avec Premier sourire la future maman ne prend aucun risque et cr\u00e9e&hellip;","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1558","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/chamboule-tout-parfum.com\/en\/wp-json\/wp\/v2\/pages\/1558","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chamboule-tout-parfum.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chamboule-tout-parfum.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chamboule-tout-parfum.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chamboule-tout-parfum.com\/en\/wp-json\/wp\/v2\/comments?post=1558"}],"version-history":[{"count":26,"href":"https:\/\/chamboule-tout-parfum.com\/en\/wp-json\/wp\/v2\/pages\/1558\/revisions"}],"predecessor-version":[{"id":2944,"href":"https:\/\/chamboule-tout-parfum.com\/en\/wp-json\/wp\/v2\/pages\/1558\/revisions\/2944"}],"wp:attachment":[{"href":"https:\/\/chamboule-tout-parfum.com\/en\/wp-json\/wp\/v2\/media?parent=1558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}